contact us

We are open

Monday – Friday: 9 am – 7 pm

Address: Sector-14, Gurgaon, India

+91 88 82 66 00 07

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer free delivery for orders above ₹499. For orders below ₹499 delivery charges is ₹60.

Which payment methods are accepted in the Online Shop?

Payment methods include Cash on delivery, PayPal and Credit cards.

PayPal is a safer, easier way to send and receive money online. When you select PayPal as the payment method, you will be linked to the PayPal site where you can make payment.

PayPal can be used to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account).

1) After viewing your items on your shopping cart page, you can click and check out with PayPal. Then you will leave our site and enter PayPal’s website.

2) You can sign in to your PayPal account, or you can create a new one if you haven’t got one.

3) You can use the PayPal as you want according to the on-screen instructions.

Usually, PayPal e-check will take 3-5 business days to be confirmed by PayPal.

How long will delivery take?

All items in store take 1-2 business days to process. Shipping delivery depends on your location, but usually take 4-7 days.

How secure is shopping in the Online Shop? Is my data protected?

SilverAmo Store follows applicable laws and generally accepted industry standards to protect the Personal Information submitted to SilverAmo Store by implementing adequate technical and organizational protection measures, both during transmission and once SilverAmo Store receives it. These measures will be continuously adjusted and updated in accordance with current industry standards. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while SilverAmo Store strives to use commercially acceptable means to protect Personal Information, SilverAmo Store cannot guarantee its absolute security. .

What is refund/exchange policy?

Here at SilverAmo.com we want you to have complete peace of mind when you choose to shop with us. We understand that ordering online can be daunting and we want to make sure you know we are here to help from start to finish. We hope you love your items as much as we do but understand that in some cases you may need to contact us to organize a return and we are here to make this as easy as possible for you.

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